GENERAL DISCLAIMERS & POLICIES
Food & Drug Administration (FDA) Disclosure:
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.
All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.
Age Restriction:
Any products containing any amount of THC are not for use by or sale to persons under the age of 21.
Drug Test Notification:
We make no guarantee that any person will be able to pass a drug test after using our products.
Although all products are Hemp derived, some products may contain low amounts of THC within the legal limits, but, nonetheless, THC is THC and will likely show up on a drug test. Furthermore, all hemp products contain trace amounts of THC and have the potential to show up on a drug test.
Shipping Hemp Derived THC Out-Of-State:
All Hemp Derived THC products will only be sold in and shipped to states where the sale of Hemp Derived THC is legally allowed.
Returns:
All sales are final. Under rare circumstance, we may agree to arrange alternative solutions in certain instances; if you believe you have a special circumstance, please reach out to us and we will try to work with you to get you taken care of.
Legality of Products:
Roasted Hemp Co. is a licensed business in the state of Tennessee. We are fully compliant with the 2018 US Hemp Farm Bill and all applicable Tennessee Laws and Federal Regulation.
Under Section 10013 of the 2018 Farm Bill, “hemp” is defined as “the plant Cannabis sativa L. and any part of that plant, including the seeds thereof and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”
All products are classified as industrial hemp, are derived from hemp, and contain less than 0.3% Delta-9 THC on a dry weight basis.
All Delta-9 THC products are derived from Hemp are legal in all 50 states under the 2018 Farm Bill because: 1) they are derived from legal hemp; and 2) the products contain a “Delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”
We provide lab results for all products to indicate adherence to the federally mandated guidelines of industrial hemp. Please make an informed decision and as with any product, do your research before purchasing. We make no guarantee that any person will be able to pass a drug test after using our products. You must be 21 years or older to purchase.
Consumer Responsibility:
We are not responsible for any legal actions that may be taken against you for the consumption or possession of our products; as the user of our products, the responsibility falls upon you to maintain an understanding of the legality of your actions within your relative jurisdiction. All purchases are made under the premise of Caveat Emptor “let the buyer beware” of all consequences that may arise from the use or possession of our products.
ON-DEMAND DELIVERY POLICY (IF AVAILABLE IN YOUR AREA)
Thank you for choosing Roasted Hemp Co. for your on-demand delivery needs. This On-Demand Delivery Policy outlines the guidelines and procedures for our delivery services. Please read this policy carefully before placing an order. By placing an order, you agree to comply with the terms and conditions outlined below.
1. Delivery Area
1.1 We deliver to houses, apartments, hotels, offices, and all addresses with a drop-off location that is within a designated area shown at checkout.
2. Hours of Operation
2.1 You can order anytime for delivery. We do have specific timeframes deliveries are made by our Budtenders. We offer delivery services 7 days a week. Orders prior to 2pm will be delivered by 5pm and all orders between 2pm and 6pm will be delivered by 9pm same day. Any orders past 6pm cut off will be delivered next day by the 5pm delivery time. Daily order cutoff times may vary depending on availability of drivers.
3. On-Demand Delivery
3.1 We strive to provide fast and efficient service. Orders placed before the daily cutoff time are eligible for on-demand delivery. Orders placed after the cutoff time will be delivered on the next delivery day.
4. Delivery Timeframe
4.1 Our average delivery time is 90 minutes. Please note that addresses located in the urban core typically receive the fastest delivery. Delivery times may vary depending on factors such as traffic conditions and order volume.
4.2 We strive to get your order to you as fast as we can. Please note our delivery schedule is subject to change. Orders prior to 2pm will be delivered by 5pm and all orders between 2pm and 6pm will be delivered by 9pm same day. Any orders past 6pm cut off will be delivered next day by the 5pm delivery time. If you choose to pick up in store please contact the store via phone to set up a pick up time.
5. Delivery Process
5.1. Place your order online through our website.
5.2. Once your purchase is received and you are digitally verify that you are 21 years of age or older. Age verification is required for all deliveries.
5.3. Once your age is verified, your order will be added to our delivery queue.
5.4. For contactless delivery, the driver will leave the package at the designated drop-off location, such as the front door or reception desk, as instructed by you. We will send you a text message notification when your order has been delivered
5.5. If an in-person handoff is required, our delivery driver will be in contact with you.
6. Delivery Instructions
6.1 Please provide any specific delivery instructions or special considerations when placing your order. This may include information such as:
– Specific location to leave the package (e.g., mailbox, front porch, back door)
– Gate code or building entry code
– Request to meet the driver outside the building
– Name of the location if the delivery is to an office, shop, bar, etc.
7. Delivery Fees
7.1. We offer free delivery on orders over $100.
7.2. For orders under $100, there is a delivery fee based on a sliding scale determined by the distance between your delivery location and our dispatch location. The delivery fee ranges from $10. Subject to change.
8. Delivery Confirmation
8.1 Once your order has been successfully delivered, we will send you a notification to confirm the completion of the delivery. If you have any concerns or issues regarding your delivery, please contact our customer support team promptly.
9. Delivery Exceptions
9.1 We reserve the right to refuse or reschedule deliveries in exceptional circumstances beyond our control, such as severe weather conditions or unforeseen logistical challenges. In such cases, we will make every effort to notify you and arrange an alternative delivery arrangement.
10. Customer Responsibilities
10.1 It is your responsibility to provide accurate delivery information, including the recipient’s name, contact number, and delivery address. Failure to provide accurate information may result in delivery delays or unsuccessful deliveries.
If you have any questions or concerns regarding our On-Demand Delivery Policy, please contact our customer support team at [email protected] or call 615.420.7608. We appreciate your trust in The Roasted Hemp Co and look forward to providing you with exceptional on-demand delivery services.